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Discover our Services and Facilities

  • Gym at Grand Hotel in Townsville, Australia
  • Pool at Grand Hotel in Townsville, Australia
  • Room view at Grand Hotel in Townsville, Australia

Grand Hotel and Apartments Townsville, one of the best hotels in the proximity of The Strand, was designed with you in mind. Our facilities and services include a fully equipped fitness centre and a modern Spa. We want to ensure that you have access to just about anything you could desire. If it is not on site, we will find it for you. Being local, we have the inside knowledge.


Hi Speed NBN connectivity with both Wi-Fi and Cabled options throughout the hotel and public areas

Health and fitness

  • Fully equipped fitness centre with a range of cardio equipment, machines and free weights
  • Outdoor pool and spa

  • Doctor on call 24/7

Restaurants and Dining

  • Room service available
  • A selection of Townsville’s best restaurants surround the hotel and all have charge back facilities to your room; including Jam Corner, Michels, Seasoned, SugaTrain, Grill's and Nandos.

Forgot Something

In room shopping list available for when you forgot those frustrating little items


  • Complimentary off-street parking available (subject to availability on arrival)
  • On site undercover secure parking available (subject to availability on arrival, fees apply)


  • Daily Laundry service available
  • Daily dry cleaning service available
  • Ironing board and iron in every room
  • Washing machine and dryer in all apartments


  • Full access to all facilities and rooms when accessibility challenges exist

  • Phone light for hearing impaired


  • Wake up calls and message service
  • Business Centre support available including copy, print, fax, email services


  • Selection of free movies
  • Selection of latest release movies (costs apply)
  • Screen mirroring available from your device


  • In-room safe
  • Safe deposit box at reception
  • Security card access to guest floors
  • 24 hour security and video surveillance


  • Fully stocked Mini Bar
  • Daily room servicing and linen change
  • Babysitting service available
  • Daily newspaper delivery available
  • In-room complimentary tea and coffee facilities
  • Tour desk/booking service for activities and restaurants
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